This article will guide you through logging in and out of the FDM client portal and how to find your way around.
The FDM client portal is a private login area for FDM clients to access secure personalised services online. As each client portal can be customised to suit individual clients, the instructions below are intended as a general overview into the main functionality of the portal. For specific questions on personalised portals, please submit a support ticket.
Accessing The Client Portal:
To log in to the FDM portal go to https://www.fdmplc.com
You can log in one of 2 ways
- Using the Log-In box in the bottom left hand corner of any page
- By clicking on the Login Button at the top right of the page.
There are multiple links to take you to the Client Login page that can be found throughout the FDM website. On the homepage there are 2 to make navigating your way around more convenient.
To log-in you will require your username and password that you set when you registered.
If you have forgotten your username and / or password you will need to follow the instructions below:
Your username and password are unique to you and although FDM keeps a record of all usernames we DO NOT keep copies of client passwords.
Notice: When attempting to log-in to the FDM Secure client hub you are limited to 5 attempts before you will be locked out from the site.
How to Log Out:
To logout of your client hub all you need to do is click on the LOGOUT link in the bottom left hand corner of any page.