If you have lost or forgotten your password you request a password re-set by clicking on the Lost Password link on the Hi-mail login screen.
- To do this go to http://hi-mail.fdmplc.com and click Hi-mail Login.
- On the Hi-mail login screen click Lost Password.
- The password re-set will be sent to the email address saved in your user preferences.
- If your email address has not been set in your user preferences your account administrator will receive an email asking to choose a new password for you.